This document is available in other languages for convenience only. This English version applies in case of any differences.
Ornament® is the one word for the mobile application "Ornament: Health Monitoring" (the "App" or "Application") and the websites (ornament.health, affiliates.ornament.app, pro.ornament.health, business.ornament.health). These are the places where you can access our services.
Before you start using Ornament, please take a moment to read through these Terms of Use (the "Terms"). These rules govern your access and use of Ornament and our services.
By signing up for Ornament, or otherwise using Ornament, you agree to these Terms. If you don't agree with them, then you should not use Ornament.
Ornament is not a healthcare provider or a medical device. We don't offer any healthcare and medical services. The health profile and scores are generated based only on the data you give us, and are for information purposes only.
1. Registration Process
To use Ornament, you need to be at least 18 years old.
To get started, you'll need to set up an account by providing your email address. We use a one-time password process to ensure the security of your account.
The App is available to download through Apple App Store and Google Play Market. Once you've downloaded and installed the App, you can access the registration system and begin using the App. Our App is intended for personal use only.
Please note that we reserve the right to refuse access to Ornament if we determine that you are under 18. This decision will be made on a case-by-case basis.
2. How We Work
By signing in to Ornament, you allow us to use your data once you've added it into your account. You keep all your right to your data. You can manage your account through the App or the website, including entering, accessing, modifying, correcting, and updating your details. You can keep your account anonymous using nicknames if you want.
By signing in, you also allow Ornament to use your data anonymously, along with aggregated data from other users. This ensures your data remains secure and can be backed up and accessed by you from any device.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to utilize the App as a software for personal and non-commercial use on your personal mobile devices on the conditions agreed herein. You shall not sublicense, distribute, lease, or otherwise use the App or any part of it to anyone. This license agreement may be terminated at any time. We do not warrant the accuracy or the accessibility of the App or our websites and reserve all other rights.
Multiple Profiles
Using one account in the App, you can create separate profiles to store and monitor the data of multiple family members. It's important to note that our App only provides health scores for adult data.
To create additional profiles, select More in the App and choose +Add profile. When adding data, you must switch to the profile whose data you want to upload. To make a profile the main profile, select More, choose the profile you want to make main and switch on It's my profile. The main profile in your account in the App must be a profile of a person over 18 years old.
If you email test results, they are automatically applied to the main account profile. To put the test results on another profile or change the profile for an already digitized document, follow these steps:
- Go to the Documents tab in the Monitor section
- Select the required document
- Tap the Pencil button in the upper right corner of the screen
- Tap the profile appearance (icon), then choose the profile you want to put the data on or change the profile for the report.
You can upload your family member's health-related information if you have access to that information with their consent or due to applicable laws. You are responsible for obtaining all necessary consents before uploading family member data into your account.
As a parent or guardian, you may generally use health-related information of your minor children (under 13) unless prohibited by applicable law, restriction order or court order. When it comes to your spouse or civil partner, you need to have their consent.
We reserve the right to restrict your access, or delete all your data and profiles if we are required to do so by applicable law, by a direct request of the data subject or informed of any violations on your part while using our services.
Insights
Health is important, and we want people all over the world to get used to thinking about it regularly and without stress. To make it a part of everyday life. To do this, we have created the Insights feature in Ornament. Here you can find information about health and wellness. All the information is reviewed by our in-house medical expert. We also consult different medical experts, expert writers, and professional editors to create up-to-date content for Insights.
Content Review
We care about accuracy and completeness of information presented in Ornament. All our content, including our Insights, graphics, and more, is reviewed by our experts and medical professionals we cooperate with.
We use trustworthy sources of information like peer-reviewed articles, credible health information libraries, data, medical guidelines and reports of academic research institutions and professional medical associations. For example, we rely on sources of information published on who.int, cdc.gov, uptodate.com, and nhs.uk. You can learn more about our sources of information in the app by choosing More -> Our sources of information.
3. Payment Terms
You can use Ornament for free or for a charge.
When you choose to extend your experience with Ornament, you can purchase a paid subscription and/or one-time purchase items, such as in-app items. A purchase you make represents an electronic contract between you and Ornament where sales are managed by one of our merchants. If you purchase through Apple's App Store or Google Play Market, separate terms and conditions with such a merchant apply to your use of Ornament in addition to these Terms.
Our merchants are:
- Ornament Health Ltd for purchases made on our websites, both subscriptions and/or one-time purchases, or for purchases of Third Party Items;
- Liom Inc for purchases made on our websites, both subscriptions and/or one-time purchases;
- Apple's App Store for subscription and/or in-app purchases (iOS App);
- Google Play Market for subscription and/or in-app purchases (Android OS App).
All subscriptions automatically renew for your convenience and to avoid any interruption of our services. Subscription plans, paid trials and/or one-time purchases may not be available for all users or devices.
When you buy through our websites, you can choose from different payment methods, such as Visa, MasterCard, or PayPal. Other payment methods may be available whether on your location or your bank requirements. All payments made on our websites are processed securely by certified payment gateways. Such certified payment gateways receives your payment information directly from you, ensuring that your payment method is protected. At Ornament, we do not store your payment information.
We recommend using the same email for paying on our website and logging into our App. This will help everything work properly and allow us to better assist you.
3.1 Trial Terms
Most of our trials are paid. We provide our users the opportunity to experience our services over a short period of time at a discount price, ensuring confidence in their purchasing decisions. When you decide to choose a trial, please pay attention to its rules. We will explain which subscription plans include a free trial period when you are choosing and signing-up for a subscription.
Free trials
If you have signed up for a free trial, your trial starts immediately after sign-up. At the end of your free trial, we will automatically charge your payment method at the rate stated at the time of purchase, including any applicable taxes. If you cancel your free trial before its end, your payment method won't be charged.
Paid trials
Your purchase of a paid trial is your initial payment for your subscription. Your subscription starts immediately after your paid trial purchase. If you cancel your paid trial before its end, your payment method won't be charged at the full rate of your subscription.
Trials cancellation
If you signed up for a free or paid trial and you don't want to renew it, cancel it at least 24 hours before the trial ends. You can learn more about how to cancel your trial below in the Cancellation Terms section.
3.2 Subscription Terms
When you purchase a subscription plan, you will be charged based on the specific plan you choose. Each subscription plan has automatic renewal, which means you will be automatically charged for the next period on an ongoing basis. You can check the renewal date of your plan at any time from your account in the App or on the website. For more details, please read the section How to check your purchases below.
Your subscription will begin immediately after your first payment is made, including any trial period. By making your first payment, you're also authorizing us to automatically charge your payment method for any further purchases you make, such as renewing your subscription or adding/changing products.
If you cancel your subscription before the end of the current period, your payment method will not be charged for the next renewal. After your initial subscription period ends, your plan will automatically renew for the same length of time or as announced at the moment of the initial purchase. The price may change after the initial term (such as a paid trial period) as announced at the moment of the initial purchase. Before signing up for a subscription, make sure to read the details about the plan price, any price changes, the subscription period and the other terms.
We'll send you a receipt by email every time you make a payment on our websites. If you buy a subscription or an in-app item via Apple App Store or Google Play Market, the receipt will go to the email linked to your Apple ID or Google Account.
The tax amount is based on the information you give us. The tax rate can change depending on that information. We'll automatically update the tax if it changes.
If your payment method fails for any reason (like if it expires or doesn't have enough money), you're still responsible for any unpaid amounts. Your payment method will keep being charged until you update your info. This might change when your next subscription starts and when you get billed. If we can't charge your payment method, we might cancel your subscription. When your subscription ends, you will lose access to any functionality or content of Ornament that requires a subscription.
We may change the price for our subscription sometimes. If we do, we will communicate any price changes to you in advance on reasonable notice. The new price will start on the next subscription period after the price change. Subject to applicable law, if you keep using Ornament after the price change, it means you agree to the new price. If you do not want to pay the new price, you can cancel your subscription before the price change happens. Subscriptions are linked to the account they have originally been purchased for and cannot be transferred to another account.
3.3 How To Check Your Purchases
You can easily check your purchase history with Ornament. Here's how:
If you bought through the Apple App Store or Google Play Store, check your purchase history associated with your Apple ID or Google Account. Look for an invoice, receipt, or confirmation email from the respective app store.
If you can't find a receipt or confirmation email from the app stores, you may have bought your subscription or items directly from our websites. In this case, check your email or bank/credit card statements for the relevant purchase information.
You may check your subscription plan, including paid trial period, in a few ways:
- Billing cycle, price and paid period: Look for this information in the receipt or confirmation email you received when making your purchase.
- Billing cycle and paid period: Check your profile on our website.
- Paid period: In the Ornament app, go to More to view your subscription details.
4. Cancellation Terms
What to know first:
- Uninstalling the App from your device does not automatically cancel your subscription or delete your Ornament account
- Always cancel your subscription before deleting your account
- If your credit card for Ornament expires, that doesn't mean your subscription is cancelled or that you'll stop getting charged
Trials and Subscription Cancellation
You can cancel your subscription anytime. If you signed up for a free or paid trial and you don't want to renew it, cancel it at least 24 hours before the trial ends. You will receive an email confirmation that your subscription has been cancelled.
To cancel your subscription correctly, please consider your purchase method.
If you subscribed to a free trial or bought through Apple App Store (Ornament iOS application), please follow the steps to cancel your subscription described here.
If you subscribed to a free trial or bought through Google Play Market (Ornament Android OS application), please follow these steps described at Google Play Help.
If you purchase on our websites (including a paid trial), you can cancel your subscription by one of the following methods:
- contact our support team at support@ornament.health or
- through the App choosing More -> Ask Support Team;
- manage your subscription at our website choosing Manage Subscription (except all trials).
When you cancel a subscription, the change may not be immediately reflected on your account. Your plan details will change at the end of your current paid period, and you won't be charged again.
To avoid further charges, always cancel your subscription before deleting your account or after your credit card expiration. Remember, cancelling your subscription plan is a separate action from deleting your account.
If you purchase a Third Party Item in the App, please go to the Cancellation of Third Party Item Orders section in section 6 below.
If you have an Ornament charge on your billing statement, but you don't remember which email account you signed up with, you can contact our Support Team.
If you're not sure what type of subscription you have right now or what orders you submitted through the App, read the section How to check your purchases above.
5. Refund Rules
Refund Rules related to the Ornament Weight Loss websites and offers are available here: https://ornament.health/legals/wl-refund-policy
Refund Eligibility
In most cases, payments for Ornament purchases are not refundable.
The following purchases are non-refundable:
- E-books (including workbooks, weight loss books and plans, health plans);
- Renewable Charges (such as subscription renewals);
- One-time purchases (including in-app items);
- Third Party Items which are non-refundable under applicable law.
There are no refunds or credits for partially used periods of subscriptions.
How to Request a Refund
For refunds related to purchases made in Store in the App, please go to the next section 6, Ordering Third Party Items.
The steps to request a refund will depend on how you made your purchase:
If you bought through the Apple App Store, you'll need to request your refund directly from Apple. We cannot intervene in Apple's refund process or provide support for these purchases.
Learn more about a refund from Apple
By using our app and making in-app purchases, you consent to our sharing of data regarding your usage and consumption of purchased content with Apple, as part of our efforts to resolve refund requests. This information may include details about how you have accessed and interacted with the purchased content. The purpose of sharing this data is to help Apple make an informed decision regarding refund requests. We ensure that such data sharing is done in compliance with Apple's policies and only as necessary to process your requests.
If you bought through the Google Play Store, you'll need to request your refund directly from Google. In very rare cases, we may be able to ask Google to provide a refund, but there are no guarantees.
Learn more about getting a refund from Google
If you bought on our websites, please contact our Support Team:
- Email: support@ornament.health
- In-App: Go to More -> Ask Support Team.
If your purchase is eligible for a refund, we recommend that you send your refund request directly to our Support Team. If you file a dispute or chargeback, we might not be able to give you your refund until the dispute or chargeback is settled.
After contacting our Support Team, please allow 24 to 48 hours for us to provide an update. If your refund request is approved, please note that it may take additional time for the money to appear in your payment method. The exact timing will depend on your specific payment method.
If you don't recall how you bought your Ornament Plus subscription plan or one-time purchase, please refer to the How to check your purchases section above for guidance.
Accounts which are terminated due to a violation of these Terms will incur the loss of all payments and credits and are not eligible for refund. If we choose to issue a refund for any reason, we will only refund in the original currency of payment and to the original payment method. For payments on account and advance payment by funds transfer, the refund will be sent to the account from which the payment was made. If you paid by Paypal/credit card, the refund will be sent to your Paypal/credit card account. If you used a gift voucher for your purchase, we will credit the relevant amount to your gift voucher account.
Cooling-Off Period (Right of Withdrawal)
The mandatory cooling-off period is officially called the "right of withdrawal". We do not offer this period for purchases made through the app stores, find out more about the cooling-off period in the How to request a refund section above.
If you are within the mandatory cooling-off period, you can cancel your subscription and request a refund directly from your account or by contacting our Support Team for assistance.
Note: Refunds can typically be only requested during the subscription period. If your subscription has expired prior to your refund request, we will not be able to process a refund. For example, if your subscription is less than a 8-day period, you may use your right of withdrawal before your first 7-day period ends.
If you reside in California (USA) or Connecticut (USA) and cancel your subscription at any time before midnight on the 3rd business day following the initial purchase date, we will refund your payment.
If you are a consumer based in the European Economic Area (EEA), UK or Switzerland, you have a legal right to withdraw your purchase within the first 14 days after the day of your initial purchase (the day you enter into the contract for purchased services).
EEA Countries List: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
When Does the Cooling-Off Period Start?
- No trial subscriptions: it starts the day after you make your initial purchase.
- Free trial subscriptions: it starts the day after your free trial begins.
- Paid trial subscriptions: it starts the day after you buy the paid trial.
- If you don't cancel your subscription before your free trial ends, you lose your right of withdrawal.
Non-Refundable Goods and Services
There is no cooling-off period for non-refundable goods or services once we or the Third Party start delivering them. The right of withdrawal does not apply to the following:
- E-books (including workbooks, weight loss books and plans, health plans);
- Renewable Charges (such as subscription renewals);
- One-time purchases (including in-app items);
- Third Party Items which are non-refundable under applicable law.
Important Note on Disputes. If you file a dispute or chargeback during your cooling-off period, we might not be able to process your refund until the dispute is resolved.
6. Ordering Third Party Items
Subject to meeting any requirements set by us or third parties, we allow you to place pre-orders or orders in the App for third party services or goods ("Third Party Items"). The Third Party Items will be fulfilled directly by the manufacturer or supplier (the "Third Party"). Ornament will handle only: order creation, payment processing, order status inquiries, cancellations, and refunds if applicable. Prices for similar or identical items from other manufacturers or suppliers can vary.
You should carefully review the Third Party Item description to verify you meet any minimum age, proficiency, or other criteria specified by the Third Party. If you pre-order or purchase a Third Party Item on behalf of a family member or minor, you may be required to confirm to the Third Party that you are legally authorised to act on their behalf. Minor may only participate if accompanied by a legally authorised adult. Additionally, domestic laws, such as written client consent at the Third Party's service location, may also apply before providing Third Party Items.
Pre-orders for Third Party Items. You cannot pay for your pre-order in the App. Instead you will pay the manufacturer or supplier directly when you visit their office or point of sale after receiving confirmation for your pre-order.
Orders for Third Party Items. When you place an order in the App and you can pay for it, we collect payments for Third Party Items. If you paid for your order within Ornament, contact only us if you have any questions about your payment or order. When you pay for Third Party Items, you enter into a legally binding agreement between you and Third Party subject to the rules and restrictions specified by the Third Party unless otherwise directly specified. If you fail to comply with such rules and restrictions, the Third Party has the right to refuse providing the Third Party Item to you, in full or in part.
Cancellation of Third Party Item Orders
Pre-order Cancellation. You can cancel a confirmed pre-order at any time unless you have already paid for or received your items. After that, any returns are only possible if guaranteed by the manufacturer's or supplier's cancellation and return policy. You must contact the manufacturer or supplier.
Order Cancellation. You may cancel an order for a Third Party Item by contacting our Support team before your order ships or provides. Select More in the App and then choose Ask Support Team, then the order from My Orders and select Contact Support. Once the order ships or is provided, you will not be able to cancel your order.
In specific circumstances, we may cancel a pending or confirmed pre-order or paid order on behalf of either a Third Party or you, in accordance with our termination policy or the terms outlined herein. In the event of a cancellation, we will notify both you and the Third Party, providing the rationale for the action, unless such notification would compromise the detection or prevention of fraud or illegal activities, adversely affect the legitimate interests of other users or third parties, or violate applicable laws. You may appeal a cancellation by reaching out to our Support Team.
Eligibility Criteria for Refunds
- You must contact us through your account or email as soon as possible for damaged, defective or materially different Third Party Items.
- You have waited for two (2) business days for a response.
- Your request must meet one of the following conditions below:
- The Third Party failed to deliver by the estimated delivery date or tracking shows a delivery confirmation, whichever is sooner.
- The Third Party Item that you received is damaged, defective, materially different, or you changed your mind and you returned it in line with the Third Party's return policy but you have not been refunded or the refund was the wrong amount.
- The Third Party agreed to replace the item and the replacement was not sent.
- You have been charged extra in addition to the purchase and shipping costs that you have paid.
- You have filed your claim within 30 days from the Estimated Delivery Date.
If a problem is not listed above, you may still report it, but a refund is not guaranteed until the investigation is complete.
If you discover a defect, please notify us as soon as possible. Returns or replacements will be handled according to the manufacturer's or supplier's policy. If a return or replacement is not available, we may choose to refund the purchase price or offer a discount at our discretion according to applicable law.
7. Manage Your Information
In the App. You can manage your information in the App. To enter, access, modify, update or delete your profile information, navigate to More > My Profiles. If you delete your profile from your Ornament account, all data linked to that profile will be deleted permanently. Such deleted data cannot be recovered.
You can download all information uploaded to your account in the App. If you have an active subscription, you can download your information by choosing Monitor and clicking on Download icon at Documents Screen. After choosing the information you would like to download, choose Send to Doctor and then choose Export to PDF.
If you do not have an active subscription, to download your information, please contact our Support Team via email at support@ornament.health or through Application by choosing More -> Ask Support Team. To help us locate your account, include the email address associated with your Ornament account.
To delete your information, you can do so by:
- Deleting your information in the Application by choosing Monitor > Documents and clicking on Delete icon. Choose the information you would like to delete and then complete the process by clicking on Delete at the bottom of the screen.
- Deleting your profile from your Ornament account in the Application by choosing More > My Profiles. All data linked to that profile will be deleted permanently. Such deleted data cannot be recovered.
- Deleting your entire Ornament account in the Application by choosing More > Delete Account.
On the web. You can manage your account information directly through your profile on the Ornament Pro website. If you need assistance with deleting your account information from your Ornament Pro account or other web-based accounts on Ornament, please contact our Support Team via email at support@ornament.health. To help us locate your account, please include the email associated with your Ornament account and specify the Ornament service you signed up for.
Delete Your Account
Always cancel your subscription before deleting your Ornament account.
Note: If you have orders for Third Party Items, both confirmed or paid, that have not been shipped or provided, deleting your account may affect our ability to assist you with your order.
In the App. If you have access to your account, sign in to the App, then choose More > Delete account.
On the web. To delete your web-based Ornament account, please contact our Support Team.
If you lose access to your Ornament account or uninstall the App, you can request account deletion by sending an email to legal@ornament.health or by selecting More -> Ask Support Team in the App. Please include the email address associated with your Ornament account and specify the Ornament service you signed up for to help us locate your account.
The deletion of your account cannot be undone. If you have an active subscription, you must cancel your subscription to avoid ongoing charges before deleting your account. You will lose access to all data uploaded to your account before its deletion. Please go to the Section 4: Cancellation Terms above for instructions on how to cancel your subscription.
8. Precautions
The App provides features that allow you to self-monitor your progress. Health score and similar information (collectively "Information") provided to you by the App compiled based only on the data you give us, such as lab results and your history. The Information generated by the App is for information purposes only. The App does not provide any legal, medical, or psychological advice, diagnosis, or treatment. You assume full risk and responsibility for your use of the Information obtained through the App.
We are not a licensed medical care provider and we do not give medical, or psychological advice, diagnosis, or treatment. All Ornament services, including the App, are not intended to substitute for a qualified professional advice, diagnosis, or treatment, or your judgment. Never disregard professional medical advice or delay in seeking it because of something you have read on or through Ornament.
Subject to limitations and specific provisions, we may process personal data in order to provide you with the products and features in Ornament. This data could constitute consumer-generated health information ("health-related information"). Consumer-generated health information may include personal data that can be linked to a consumer's health.
You are not a patient of Ornament or us. If you think you may have a medical emergency, call your professional healthcare provider or emergency phone number immediately.
9. Terminating Your Agreement
These Terms will stay in effect until either you or we decide to end them.
If you want to stop using Ornament, you may delete your account by opening the App and choosing Settings > Delete Account. By deleting your account, you agree that we may inform the Third Party about your account deletion if you had any orders for Third Party Items, paid or confirmed.
We reserve the right:
- To suspend or delete free accounts that have been inactive for a consecutive period of 12 months.
- To terminate accounts registered by "bots" or automated methods;
- To terminate accounts which are being used for illegal activities, particularly in response to orders from the competent authorities informing of such illegal activity;
- To terminate accounts which are violating Terms of Use or Privacy Policy.
Account Deactivation
If a free account has been inactive for a consecutive period of 12 months or more, such an account may be deactivated. In case of deactivation, all files uploaded by you in your account will be removed. If you want to access your deactivated account, please contact our support team via email at support@ornament.health or through the Application by choosing Settings -> Ask Support Team.
10. Ownership of the Service
We own and have all rights to all content in Ornament, except for your Health-Related Information, which belongs exclusively to the User as stated herein, and Third Party Items.
The contents of Ornament and its related services include designs, text, graphics, images, video, information, logos, button icons, software, audio files, computer code, and other content. All content and the compilation (meaning the collection, arrangement, and assembly) of it is our property (or our licensors if applicable) and are protected by copyright laws. For this reason, you must not reproduce, adapt or modify, combine or integrate, rearrange or otherwise transform, publicly share or publish the content.
Trademarks and Copyrights
All trademarks, service marks, and logos or copyrights displayed in and on Ornament are the property of their respective owners. Nothing in these Terms should be construed as granting any right or license to use any Trademark without the written permission of its owner.
Ornament is the registered trademark owned by Ornament Health AG.
11. Disclaimer of Warranties, Limitations and Prohibitions
You are responsible for your actions when using and relying on Ornament. You alone are responsible for any health-related information and personal data you upload to your Ornament account. Therefore, you agree to comply with all applicable security measures and obligations, and you acknowledge that we exclude any liability regarding such data.
You provide and store any Information in the App in good faith, and your access to and use of the Application is at your own risk. We operate the Application on an "as is" and "as available" basis without warranty of any kind, whether express or implied.
We may change or discontinue any feature or component of the App, temporarily or permanently, at any time without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of any feature or component of the Application.
Both you and we acknowledge that there are no claims for compensation for any damage or injury caused by the use of Ornament in any of their versions.
Ornament does not control over content and data provided by you.
We do not guarantee the accuracy, adequacy, or completeness of any information and are not responsible for any errors or omissions, or for the results obtained from the using such information.
You acknowledge and agree that we do not operate or control the Internet and therefore cannot guarantee that the use of Ornament will be error-free or free from technology downtimes or unavailability.
You acknowledge and agree that we cannot guarantee protection against viruses, worms, or other unauthorised users attempting to access Ornament.
Ornament may contain links to third-party websites or materials provided by those websites. We do not accept any responsibility or liability for: (i) the availability or accuracy of such third-party websites or material or Third Party Items, or (ii) the content, products or services offered on or through these third-party websites. Links to these websites do not imply any endorsement by us of their content, products, or services. You acknowledge that you are solely responsible for and assume all risks arising from your use of any such third-party websites or materials.
12. About these Terms
As noted in these Terms, other terms and conditions governing use of Ornament are incorporated herein by reference, including the following terms and conditions: Privacy Policy, How to prepare results for processing.
Modifications to the Terms
We can modify these Terms (including other terms and conditions incorporated by reference herein) at any time. The most current version will be available on the website (specifically on https://ornament.health/legals/terms-of-use). We will indicate the date of the "Latest Update" at the bottom of the Terms. The revised Terms shall become effective from the date of publication on the website.
You are held responsible for regularly reviewing these Terms. Your continued use of Ornament, including non-deletion of your account following the publishing of such changes constitutes your acceptance of and consent to the revised Terms of Use. The latest Terms will apply going forward and to any disputes or issues arising after the Terms have been updated.
Severability and Waiver
In case of modification, change or termination of any of the content in these Terms under sentence or judgement given by a competent court or under an award made by an arbitrator or by a court of arbitration, the other content that have not been modified, changed, or resolved remain in force and shall be valid for both parties. Our failure to enforce any right or provision of these Terms shall not be deemed to be a waiver of such right or provision.
Governing Law
This paragraph defines rules depending on whether you are a consumer using Ornament for personal purposes or a business using it for business reasons.
Note: The App is intended only for personal use.
Except to the extent expressly provided in these Terms, if you are a consumer user, these Terms are governed by the laws of Switzerland, excluding its rules of conflict of laws and the provisions of the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction shall be Lucerne (Switzerland), mandatory places of jurisdiction reserved (see specifically Art. 32 and 35 of the Swiss Code of Civil Procedure (ZPO) for consumers).
These are mandatory places of jurisdiction reserved for consumers who are a citizen of any European Union country or Brazil, Iceland, Norway, Switzerland, Turkey, the United Kingdom.
If you are a business user, these Terms are governed by the laws of Switzerland, to the maximum extent permitted by law, excluding its rules of conflict of laws and the provisions of the UN Convention on Contracts for the International Sale of Goods (CISG). Any disputes, actions, claims, or other controversies arising out of or relating in any way to these Terms shall be subject to the exclusive jurisdiction of Lucerne (Switzerland).
Class Action Waiver
WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND WE AGREE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN AND PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and we agree otherwise, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.
Transfer
Other than stated in these Terms, you may not assign and transfer these Terms, in whole or in part, nor transfer or sub-license your rights under these Terms, to any third party.
We may assign and transfer any or all of these Terms, and may assign or delegate or engage, in whole or in part, any of the rights and obligations under these Terms, without your consent. Furthermore, we are entitled to assign claims arising from the contract to third parties, without your agreement.
Privacy
Please read the full text of our Privacy Policy to understand how any of your information that you submit to Ornament will be treated. Privacy Policy is an integral part of these Terms. By agreeing to these Terms, you also agree to Privacy Policy.
Contact Us
If you have any questions, please contact us by email: hello@ornament.health
The property of Ornament belongs to: Ornament Health AG, located at Schindellegistrasse 3, 8808 Pfäffikon SZ, Switzerland with registered number CHE-483.076.327, VAT number CHE483076327.
Our merchant for purchases made on our websites and for Third-Party Items in the App:
Ornament Health LTD, located at Flat/Office No. 203, Highpoint Residence, 1 Melountas & Evagora Pallikaridi, 4000, Mesa Geitonia, Limassol, Cyprus, registered number: HE 427824, VAT number: 10427824T.
Our merchant for purchases made on our websites: Liom Inc., located at 1111B S Governors Ave Ste 7463, Dover, DE 19904, United States, DUNS number: 119433058.
Latest Update: 23 September 2025