Digitized documents undergo verification. Usually the process is completed within two working days.
Although we verify all results, some errors can occur from time to time. You can fix these errors manually by checking against your originals.
Ornament supports more than 2,300 biomarkers, and this number is constantly growing. Any unsupported biomarkers and biomarker measures are omitted from the results. If there is a typo in a biomarker name, it will also be omitted.
Currently, we do not notify you about new supported biomarkers. If a new biomarker appears on the documents or images you send us, they will automatically be added to your chart.
Previous tests do not automatically update with the new biomarker. You would need to update them manually with any new data.
When a test completes the process, you receive a notification in the app and an email to your registered address.